Cookie Policy

This Cookie Policy explains how FoCoCo, operated by Quantum Surprise, Unipessoal,

LDA (“we”, “us”, “our”), uses cookies and similar tracking technologies when users interact

with our mobile app and any related web-based services, including landing pages, in-app

web views, or browser-accessed coaching content.

While FoCoCo is primarily a mobile application, certain features and analytics use web-

based technologies that fall under the scope of cookie regulations (e.g., GDPR, ePrivacy

Directive). Certain features and analytics (such as displaying AI-generated content in web

views or managing initial user onboarding) use web-based technologies.

1. What Are Cookies?

Cookies are small text files placed on your device by websites or services you visit. They

help recognize your device, remember preferences, and enhance functionality. Cookies

can be:

First-party cookies: Set by the website/app you are visiting

Third-party cookies: Set by services integrated into the app (e.g., Google

Analytics, Firebase)

2. Does FoCoCo Use Cookies?

Yes, but only in limited, controlled ways:a. In the Mobile App

The app itself does not use cookies in the traditional browser sense, but it uses:

Firebase Analytics & Crashlytics: To measure usage and monitor

performance

Device IDs and persistent tokens: For login/session management and

insights

These technologies function similarly to cookies by storing information on your device or

identifying your device to help us recognize you, maintain your session, and understand

how you use the app. They are treated equivalently to cookies under certain privacy laws

for the purposes of data protection.

b. In Web-Views or Browser-Based Content

If you access any of the following through in-app webviews or external browsers:

AI-generated reports (hosted via web)

Web-based onboarding or upgrade pages

Marketing landing pages (e.g., fococo.ai)

…cookies may be used for:

Remembering user preferences

A/B testing and product improvement

Anonymous analytics (Google, Firebase, Cloudflare)

User behavior tracking (only with consent)

3. Types of Cookies / Technologies We Use

Category

Purpose

Strictly Necessary

the app's basic operation, enabling core functions like securely logging you in

and managing your active session. They cannot be turned off in our systems.

Performance

App crash reports, load times, and usage (Crashlytics, Analytics)

Analytics

Aggregate engagement metrics (Google Analytics). Google Analytics uses _ga

for aggregate engagement metrics

Functionality

Language preferences, VARK profile reminders

Consent

Stores your cookie or AI usage consent status in local storage on your device

(for web views) or in your user profile on our backend (for mobile app

onboarding)

Retention Period

See section 6

4. User Consent & Control

When required, depending on your location and the specific service you are accessing, we

will manage your consent as follows:(e.g., web landing pages in the EU/UK), we will:

Display a cookie banner on first visit

Allow users to accept or manage preferences

Store consent in local storage and honor their choice

For mobile app users, consent is collected through in-app onboarding for tracking and AI-

related analytics, via clear prompts during the initial setup process.

Users can:

Disable device tracking in system settings (iOS/Android)

Withdraw consent via Profile > Settings > Privacy

Use browser settings to block or delete cookies (for web views)

5. Third-Party Services That May Set Cookies or Use Trackers

Firebase (Google): Authentication, Firestore, Crashlytics, Analytics

OpenAI: May log metadata of API calls (not user-identifiable)

Google Analytics: Web traffic and product performance

Cloudflare: Content delivery and performance caching

While each service operates under its own policies, FoCoCo carefully configures these

integrations to minimize the collection and processing of identifiable data by these third

parties wherever possible, consistent with their functionality and our privacy commitments.

6. Retention Period

Cookies and equivalent tracking technologies are retained for durations consistent with

their function:

Session tokens: Expire after logout or inactivity (e.g., 30 mins)

Firebase analytics: Up to 14 months (configurable)

Consent logs: Retained for proof of compliance (up to 5 years)

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our technology or

regulations. Significant changes will be communicated via the app or website.

8. Contact

If you have questions about how we use cookies or tracking technologies, please contact:

Quantum Surprise, Unipessoal, LDA

Email: support@fococo.ai